A throwable microphone ball.

Terms & Conditions

Amendments

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received.


Accuracy of website information

We have used every effort to ensure that the information on our website is accurate. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.


Delivery Schedule

The good will be dispatched immediately after payment is received.  If good are not received within seven days please contact the seller.


Claims
All claims for missing or damaged goods must be made within 7 days of receipt of purchase.


Customs
Goods for delivery overseas ordered from www.bigmicball.com you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any charges for customs clearance must be met by you the customer, we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from www.bigmicball.com, you must comply with all laws and regulations of the country in which you are receiving the goods. All overseas orders are subject to opening and inspection by customs authorities this is out of our control.


Your account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update most of the information you provided us with in the Your Account area of the website.


Tax Charges

The costs are subject to the standard UK VAT (Value Added Tax).


Credit Card Security

Credit Card and Debit Card Transactions are handled by Sage Pay and PayPal externally which help http://www.bigmicball.com to accept multiple card types including popular vendors such as Visa and MasterCard.


Sage Pay

All transaction information passed between http://www.bigmicball.com and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to http://www.bigmicball.com servers from Sage Pay.


PayPal

The PayPal site is highly secure; using industry-leading technology (such as SSL) to keep your information safe.


PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.


Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.




Guarantee

COMING SOON.

Reaching Us

If you need to reach us, please email us using the link at [email protected] alternatively, you can call on 0191 388 0988 (International +44 0191 388 0988)


Privacy Policy

The security of your personal information is of utmost importance to us. Below we will set out the Privacy Policy of BIG MIC BALL. For any data that we obtain from you, BIG MIC BALL is the data controller the purposes of appropriate data protection laws.

Below we outline what data we use, how its used and what choices and rights you have in respect to the data that is held.

We are acting in compliance with current data protection laws in the UK and the EU. Future changes to our Privacy Policy will be published on this page.

We only ever collect the minimum of data from you, such as contact details, This data is held in our systems, No access is available to outside organisations. We do not loan, share or sell your information

 

Website Cookies
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

 

  • Take and fulfill customer orders
  • Administer and enhance the site and service
  • Only disclose information to 3rd Parties for goods delivery purposes, where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
  • Issue a unique identifier (e.g. customer login).
  • To manage any registered account(s) that you hold with us.
  • With your agreement, to contact you electronically about promotional offers and products and services which we think may interest you.
  • For crime and fraud prevention, detection and related purposes.


3rd Party’s
Customer contact details are shared with the following 3rd Party’s; for postal requirements:

Royal Mail - https://www.royalmail.com/privacy-policy


Credit card details are never received or stored by us, all payments are processed through our 3rd party gateways:

SagePay - https://www.sagepay.co.uk/policies/privacy-policy

PayPal - https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Please use the links for more information.

 

Mailing List
You can unsubscribe to general mailings at any time of the day or night by visiting https://www.bigmicball.com/index.php?route=account/newsletter and logging into your account or clicking the unsubscribe link at the bottom of any of our emails. 


GDPR
You are entitled to view, amend, or delete the personal information that we hold by visiting http://www.bigmicball.com/index.php?route=module/isenselabs_gdpr or clicking on the GDPR link on the bottom of the page.


Contact Information
Any questions relating to GDPR can be sent to: 

BIG MIC BALL,
Unit B Hadrian Works,
Wellington Road,
Gateshead,
NE11 9JL

Email : [email protected]

Cancellations and Returns

You have the right to cancel the purchase of a good within seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.


Faulty Goods

If goods arrive faulty you are entitled to a full refund.  You must notify the seller within two working days, beginning on the day after you receive the goods.